Terms + Conditions
All pricing is in US Dollars.
REFUNDS & EXCHANGES
Changes to an order must be made within 24hrs. Refund request must be submitted within 24hrs as well, otherwise you will assess a 10% fee if the order is in production but not yet shipped. No exchanges allowed once an order has shipped.
SHIPPING & HANDLING
US Orders: I ship via USPS with a tracking number and email confirmation. Larger orders may be shipped via UPS with a tracking number and email confirmation as well. Please allow up to 10-14 days to receive your order. If for any reason there is a delay, you will be notified.
The majority of items are handmade at the time of purchase to ensure freshness, so please take that into consideration. Again, please allow 10-14 days for delivery for most orders. Bulk orders may take a little longer but will be discussed prior to purchase.
International Orders: At the moment I do not ship internationally. As Reciprocitee grows, you will know:)
Local orders (ATLANTA GA) can be picked up at The Beehive in the Edgewood Shopping Center (when specified as ready for pick up) EXCLUDING SATURDAY
When finalizing your order, be sure to confirm your mailing address in Paypal. If the address is incorrect at the time of shipment, you will be responsible for the re-shipment of your order.
All sales are final. If products arrive damaged be sure to email me and contact the shipping carrier of such damages as items are sent secure. For insurance purposes, be sure to send pics of the damage to email@example.com so that I can contact the carrier as well and replace your item(s).
If products arrive melted by, you can place them in the fridge to re form. However, do avoid heat/sun so that the products keep its shelf life. Store relief oils in a dark place and avoid getting water in your product to avoid growth of bacteria etc.
Reciprocitee products are not intended to cure, diagnose, or prevent any ailments or diseases. Please contact your physician if you have health issues and think that our products can aid in relief. Discontinue use if you have an allergic reaction or are sensitive to any of the ingredients used. Any item descriptions, social media post or comments are strictly for educational purposes and should not be taken as medical advice. All products are for external use and should be used with caution or after consulting a physician.